Join 400+ of the largest Travel, Tourism, Events, Hospitality, Sports and Financial Services brands to gain access to our suite of next-level Customer Experience and Ancillary Revenue services.
Protect group is a highly diverse team of people, all with a unified vision of redefining Customer Experience across all of our industries, as well as creating end-to-end services that positively impact our Members’ brands and their revenues.
We remove complexity often found in traditional solutions, and ensure that all of our truly global services are built in-house with customer-centricity at their core.
We truly believe that empathy in every customer interaction with a combination of using AI to speed up resolution time, are both the keys to Customer Experience success in all industries that our services are specifically designed for.
Founded with humble beginnings in 2016, with our first office in Leeds United Kingdom, to a global team of Customer Experience, Commercial, Sales, Product, Technology, Member Support experts in 12 offices across 6 continents worldwide.
Our 400+ Members consist of the largest travel, events, hospitality and financial services brands in over 75+ countries. Our customer-facing Widgets are exposed to millions of our Members' customers in over 109+ countries,
meaning our services are truly global and localised for the needs of customers no matter where they are based.
Whilst boosting Customer Satisfaction scores, our services also provide significant new revenue streams direct to our Members’ bottom lines, often without cost, as Revenue shouldn’t come as a sacrifice for a superior Customer Experience.
We will continue to build and develop customer-centric services for current and further industries. We invest heavily into our technology and AI, and will continue to use our intelligence to optimise the performance of our existing services, as well as identifying new commercial opportunities and services that we can build for our Member-base, all using the same Dynamic Widget to provide a multi-product offering using the original integration.
Our multi-product Dynamic Widget, offering relevant services to online customers of flight bookings, rail, bus, car rental, ferry bookings and more. From significant Ancillary Revenue Streams to enhancing Customer Experiences, we combine our global team of experts with AI-driven Dynamic content and pricing to provide optimised services for global airlines, OTA’s, GDS’s, Rail Operators, transport retailing platforms, and more.
Our multi-product Dynamic Widget, offering relevant services to online customers of flight bookings, rail, bus, car rental, ferry bookings and more. From significant Ancillary Revenue Streams to enhancing Customer Experiences, we combine our global team of experts with AI-driven Dynamic content and pricing to provide optimised services for global airlines, OTA’s, GDS’s, Rail Operators, transport retailing platforms, and more.
Our Easy-to-Integrate Dynamic Widget, offering various relevant products and services to online ticket buyers of any event, with the goal of enhancing each ticket holder’s Customer Experience and generating significant new revenue for your primary or secondary ticketing platform, and events.
Our Easy-to-Integrate Dynamic Widget, for customers of any accommodation, offered at the point of reservation with the goal of enhancing Guest Experience and generating significant new revenue to increase RevPar.
Our Easy-to-Integrate Dynamic Widget, offering various relevant products and services to online registrants of any sports or participation event, with the goal of enhancing each participant's Customer Experience and generating significant new revenue for your events.
Our Easy-to-Integrate Dynamic Widget, offering various relevant products and services to online ticket buyers of any event, with the goal of enhancing each ticket holder’s Customer Experience and generating significant new revenue for your primary or secondary ticketing platform, and events.
We operate across 12 offices, spread across 6 continents worldwide, providing 24/7 and multi-lingual support.
Our 400+ Members are spread across 75+ countries, and consist of the largest global events, travel, tourism, hospitality, transportation and financial services technology companies.
We service our superior Customer Experience to customers in over 109+ countries around the world, from all the industries we work across. Our multilingual, multi-currency and AI capabilities ensure instant payments across all regions our services operate in.
